Play Responsibly

Responsible Gaming Commitment

Jilihh operates a formal Responsible Gaming policy designed to minimize gambling-related harm and to support players in maintaining control over their activity. The policy governs all products and services offered by Jilihh and applies to all users and jurisdictions where permitted.

Age Verification and Access Control

Participation is restricted to individuals who are at least 18 years old. Jilihh may require identity and age verification at registration, during active use, or when making changes to an account. If the user is found to be under the applicable age, access will be denied or the account suspended consistent with applicable law and regulatory requirements.

Self-Limiting Tools and Spending Controls

Jilihh provides tools to help players manage their activity. Players may set:

• Deposit limits
• Loss limits
• Session limits
• Daily, weekly, and monthly budget caps

Limits apply to all products linked to the account. Changes typically take effect promptly; requests submitted through support will be applied within 24 hours. When a limit is in place, transactions exceeding the limit are blocked. Players may modify or remove limits by using the account tools or by contacting support. A cooling-off option is available upon request for up to six weeks, during which access to services is restricted and no new registration by the same individual will be allowed during the period.

Self-Exclusion and Cooling-Off

Players may initiate temporary or permanent self-exclusion. During exclusion, all gambling activity on the account is blocked and the account is suspended. For temporary self-exclusion, a duration is chosen by the player and the account remains blocked for that period. For permanent self-exclusion, the account is closed with no automatic reactivation. Jilihh will implement safeguards to prevent immediate re-registration and will apply the exclusion across all products. A cooling-off option up to six weeks is available as an alternative to exclusion, during which the account is inaccessible and new registrations by the same individual are not permitted. Reinstatement after cooling-off requires contact with support and may involve re-verification.

Recognizing Potential Harm

Awareness of risk indicators supports early intervention. Consider the following questions; a positive answer to any one may indicate gambling-related harm:

• Have you struggled to cover essential bills or debts because of gambling?
• Have others expressed concern about your gambling behavior?
• Have you gambled in ways you did not want and hidden or downplayed activity?
• Have you attempted to reduce or stop gambling without lasting success?

Support Pathways and Assistance

Jilihh provides access to responsible gambling tools and, where appropriate, referrals to licensed professionals. The support team can discuss limits, self-exclusion, voluntary breaks, and guidance on seeking counseling. If you or someone you know is experiencing crisis or significant distress, contact local emergency services or a licensed mental health professional or gambling support service in your jurisdiction. This page offers information to inform decision-making and does not substitute for medical or clinical advice.

Safe Gaming Practices

• Play for entertainment, not as a source of income.
• Avoid borrowing money to gamble.
• Set and adhere to a predetermined budget and time limit; once reached, cease play.
• Do not chase losses; take scheduled breaks to review activity and mood.
• Allocate a portion of any winnings to non-gambling purposes.

Protection of Minors

Jilihh prohibits participation by individuals under the age of 18. We implement age checks and may request documentation to confirm identity and age. If a minor is identified as having accessed the service, the account will be closed or suspended in accordance with applicable law and regulatory requirements.

Data Handling, Cookies, and Compliance

Jilihh processes personal data in compliance with applicable data protection laws. We use cookies to ensure secure operation and to enhance the user experience. Details are described in our privacy and cookie-related policies, which accompany the terms and conditions for full legal effect. This section does not create rights beyond those stated in the terms and conditions.